Many users find privacy policies to be difficult to read and understand. Thus, a majority of users ignore them, even though this can lead to legal issues and transparency problems. To remedy this, we examined the potential contributions of comic-based privacy communication. Our results showed that comics do not necessarily benefit users and that text-based versions of the same information are, in some cases, better at presenting the information in a comprehensive manner.

Our results show that in some cases, comics can improve the policies.